Terms & Conditions

Welcome to Artsylook. By accessing or using our website, placing an order, or using any of our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website. These terms help define the rights and responsibilities of both customers and the store.

1. General

Artsylook reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However:

Actual product colors may vary due to screen settings and lighting.
Minor variations in packaging or appearance may occur.
We reserve the right to correct any errors or inaccuracies at any time.

3. Pricing & Payment

All prices are displayed in Bangladeshi Taka (BDT).
Prices are subject to change without prior notice.
Payment may be made through Cash on Delivery (COD), Mobile Banking, Bank Transfer, or other payment methods available on the website.
Orders will be processed only after successful payment verification where applicable.

4. Order Acceptance

Artsylook reserves the right to accept or reject any order.
We may cancel orders due to product unavailability, pricing errors, suspected fraudulent activity, or other legitimate reasons.
Customers will be notified if an order is canceled.

5. Shipping & Delivery

Delivery times are estimated and may vary depending on location and courier services.
Delays caused by natural disasters, strikes, public holidays, or courier issues are beyond our control.
Customers must provide accurate delivery information. Artsylook is not responsible for failed deliveries due to incorrect information.

6. Return & Exchange Policy

Customers must inspect products upon delivery.
Exchange requests must be made within the specified exchange period.
Products must be unused, unworn, and returned with original packaging and tags.
Certain items such as cosmetics, personal care products, or clearance items may not be eligible for return or exchange due to hygiene and safety reasons.

7. Refund Policy

Refunds will be processed after inspection and approval of returned products.
Shipping charges are generally non-refundable unless the error was caused by Artsylook.
Refund processing time may vary depending on the payment method.

8. User Accounts

If you create an account with Artsylook:

You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and complete information.
Artsylook reserves the right to suspend or terminate accounts involved in fraudulent or abusive activities.

9. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, designs, text, and website layout, is the property of Artsylook and is protected by applicable intellectual property laws. Unauthorized reproduction or distribution is prohibited.

10. Prohibited Activities

Users must not:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to website systems.
Upload malicious software or harmful code.
Engage in fraudulent transactions or activities.

11. Limitation of Liability

Artsylook shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our liability shall be limited to the amount paid for the purchased product.

12. Privacy

Customer information collected through the website is governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Bangladesh.